PrimePress Support
PrimePress Support Desk
Get product help without the guesswork.
Open a ticket for installation help, license issues, updates, bugs, billing, seller support, or product questions. PrimePress support keeps your plugins, themes, bundles, and marketplace tools moving.
Support Snapshot
7Support categories
24hTarget first response
DocsLinked per product
AIAdvisor assisted
Install HelpSetup, shortcodes, and plugin configuration.
License SupportActivation, renewal, and account access.
Product BugsReport issues with screenshots and details.
Seller SupportSubmission, review, payout, and marketplace help.
Open a ticket
Fast support paths
Installation questionsAsk about uploads, activation, shortcodes, WooCommerce downloads, and setup steps.
License and update issuesInclude your license key or order number so support can check access faster.
Product bugsInclude the product, page URL, browser, screenshots, and steps to reproduce.
Seller marketplace supportUse this for submissions, review status, seller dashboard, payouts, and commissions.
Try the AI Advisor firstThe Need Help? assistant can answer common install, technical, update, and product questions instantly.